Zippy Trips

Privacy Policy

ZippyTrips.in - registered as Zippy Trip Planners Pvt Ltd - CIN U79120KA2024PTC193348 ("we," "us," or "our") values your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.zippytrips.in (the "Site"). By accessing or using our Site, you agree to this Privacy Policy.

Information We Collect

We collect information about you in a variety of ways. This includes:

1. Personal Data

When you register on our Site, make a purchase, or otherwise interact with us, we may collect personally identifiable information that you voluntarily provide to us. This includes:

Contact Information: Name, email address, postal address, phone number.
Account Information: Username, password, profile picture.
Payment Information: Billing address.
Demographic Information: Age, gender.

2. Derivative Data

Our servers automatically collect certain information about your device and browsing activities, including:

Log Data: IP address, browser type, operating system, access times, and pages viewed.
Usage Data: Actions taken on the Site, time spent on pages, click data.

3. Financial Data

If you make a purchase, we collect financial information necessary to process your payment, such as:

Transaction Details: Purchase history, transaction amount.

We do not store your financial information on our servers. This information is handled by our third-party payment processor [Insert Payment Processor], whose privacy policy can be found on their website.

4. Mobile Device Data

If you access our Site from a mobile device, we may collect:

Device Information: Mobile device ID, model, manufacturer.
Location Data: Information about your device's location if you have enabled location services.

5. Third-Party Data

We may obtain information about you from third-party sources, such as social media platforms, if you connect your account to those platforms. This includes:

Social Media Information: Profile information, friends list, public posts.
Third-Party Integrations: Data from travel partners, affiliate websites.

Use of Your Information

We use the information we collect for various purposes, including:

1. To Provide and Manage Our Services

Account Management: Create and manage your account, authenticate users.
Service Delivery: Process transactions, fulfill orders, provide customer support.
Personalization: Customize content, recommendations, and marketing messages.

2. To Communicate With You

Notifications: Send administrative information, updates, and changes to our policies.
Promotional Messages: Send newsletters, promotions, and special offers.
Customer Support: Respond to inquiries, resolve issues, and provide assistance.

3. To Improve Our Services

Analytics: Analyze usage patterns, measure performance, and optimize user experience.
Research: Conduct surveys and research to improve our services and offerings.

4. To Ensure Security and Compliance

Fraud Prevention: Detect and prevent fraudulent transactions and activities.
Legal Compliance: Comply with legal obligations, enforce our terms and policies.

Disclosure of Your Information

We may share your information under the following circumstances:

1. With Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

Payment Processors: To process payments and transactions.
Marketing Partners: To assist with marketing and promotional efforts.
IT Services: To provide hosting, maintenance, and support.

2. For Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

3. For Legal and Compliance Reasons

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4. With Your Consent

We may share your information with third parties if you have provided explicit consent for us to do so.

Data Security

We implement a variety of security measures to protect your personal information. These include:

Encryption: Data transmitted over our Site is encrypted using SSL technology.
Access Controls: Only authorized personnel have access to your personal information.
Regular Audits: We regularly review our security practices to ensure compliance with industry standards.

Despite our efforts, no security measure is perfect, and we cannot guarantee the absolute security of your information.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.

Your Rights and Choices

You have certain rights regarding your personal information, including:

1. Access and Update

You can access and update your personal information by logging into your account or contacting us directly.

2. Opt-Out

You can opt out of receiving promotional emails from us by following the unsubscribe instructions included in each email. You can also manage your communication preferences in your account settings.

3. Data Portability

You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.

4. Deletion

You can request the deletion of your personal information, subject to certain exceptions, by contacting us. We will make every effort to comply with your request, but certain legal obligations may prevent us from doing so immediately.

International Data Transfers

Your information may be transferred to, and maintained on, servers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. By providing your information, you consent to such transfer and processing in accordance with this Privacy Policy.

Policy for Children

We do not knowingly collect or solicit personal information from children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible.

Changes to This Privacy Policy

We reserve the right to amend this Privacy Policy from time to time to reflect changes in the law, our data collection and use practices, the features of our services, or advances in technology. Please check this page periodically for changes. Use of information we collect is subject to the Privacy Policy in effect at the time such information is used. If we make any material changes to this Privacy Policy, we will post the changes here. Please review the changes carefully. Your continued use of the Services following the posting of changes to this Privacy Policy will constitute your consent and acceptance of those changes.