At Zippy Trip, we’re committed to unforgettable experiences and peace of mind. Introducing our Zippy Assurance Policy – your safety net for flawless travel!

Here’s the Deal: You'll receive a partial refund if we miss a destination or attraction on your itinerary due to our error.

What Does This Mean for You? Relax and enjoy your adventure, knowing we’ve got you covered. If we slip up, you won’t miss out without compensation. We’ve got your back!

Why Choose Zippy Trip?

• Unmatched Reliability: We’ll get you to every destination on your dream itinerary.

• Peace of Mind: Relax knowing we’ll make things right if anything goes wrong.

• Excitement Guaranteed: Enjoy the thrill of your adventure without worries.

Book with Zippy Trip for extraordinary journeys and unbeatable assurance. Let us turn your travel dreams into reality!

Policy Details

Eligibility for Refund:

• A partial refund will be issued if a destination or attraction listed in the final confirmed itinerary is missed due to a mistake made by Zippy Trips.
• To be eligible for a refund, the missed destination or attraction must be clearly stated in the original tour itinerary provided to the customer before the tour began.

Process for Claiming a Refund:

• Customers must notify Zippy Trips of the missed destination or attraction within 7 days of completing the tour.
• Notifications should be submitted in writing via email to contact@zippytrips.in including the tour booking reference number and a detailed description of the issue.
• The company will review the claim and verify the details of the missed destination or attraction.

Refund Calculation:

• The partial refund amount will be determined based on the value of the missed destination or attraction relative to the total cost of the tour.

Exclusions:

• Refunds will not be issued for missed destinations or attractions caused by factors beyond the company’s control, such as natural disasters, political unrest, or other force majeure events.
• Refunds will not be provided if the missed destination or attraction was omitted or altered by the customer’s request or preference.

Refund Processing Time:

• Once the claim is approved, the partial refund will be processed within 5 business days.
• Refunds will be issued through the original payment method used for the booking.

Dispute Resolution:

• Any disputes or disagreements regarding the partial refund decision should be submitted to Zippy Trips by email.
• The company will review and respond to the dispute within 10 business days.

Contact Information:

For inquiries or to submit a claim, please contact Zippy Trips at:

• Email: contact@zippytrips.in
• Phone: +91-87098 42733
• Website: https://zippytrips.in/

Policy Review: This Assurance Policy is subject to periodic review and may be updated to reflect changes in company operations or applicable laws.

Effective Date: This policy is effective as of 08.Aug.2024 and applies to all tours booked on or after this date.